Personalized Bear Busy Board - Wooden Montessori Toys | Craftigift

Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.

We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.

We are proud to offer international shipping services that currently operate in over 150 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.

We have Graphic Design Team in Vietnam and Printing Factory in the U.S and China, Vietnam. Your order will be generated and manufactured from 3 - 5 business days, followed by 10 - 14 business days of shipment. 

PRODUCTION TIME & SHIPPING TIME

We process orders Monday through Friday and can get all your swag out of our warehouse within 5 business days!

"Business Days" are Monday through Friday, Eastern Standard-Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

During large sales, promotions, new product releases, and holidays there is a good chance that it could take the full 5 business days (sometimes a day or two longer) to get these orders out of our warehouse because our deals are just so awesome that everyone wants to be a part of them!

• Production Time: 2 ~ 5 business days.

Each of our products is made-to-order only for you so the production time will be a little bit longer than usual. Please be patient!

• Shipping Time: 

At the moment, our shipping cannot delivery to US Military bases. We apologize in advance for this inconvenience.

Here is an estimate of the shipping times. Due to factors that often affect international shipments, such as holidays, customs, weather delays, or the COVID-19, we can only offer an estimate of shipping times. 

*Note: In any case, regardless of events beyond our control, please allow product delivery within a suitable period which is appropriate to the circumstances. We do not accept Refund regardless of events beyond our control which affect delivery time.

 ORDER TRACKING

When you place your order, you will receive a Purchase Confirmation email confirming your Order # and purchase details.

You can cancel your order or make changes to your shipping information the same day you placed your order by midnight. After 1 hours, your order will be processed for stocking, packing and shipping and this cannot be undone. When this is completed, you will receive a Shipping Confirmation email.

Once your order has shipped, we will send you another Shipping Update email with your tracking number.

To track your package, simply click on the link provided. Tracking information may not be available for the first couple of days after you receive your Shipping Update email. Several days may pass between package scans. We assure you that this is normal and will not affect your expected delivery date.

>>> Visit Litzzy's Order Tracking Site <<<

The tracking system shows that the package was delivered to its destination but it is not

We do not offer refunds or reprints for orders marked as delivered. You can contact contact the carrier (i.e., USPS/ UPS, DHL, etc.) for exact details on the delivery, including GPS location.

The package has been "in-transit" for more than 30 days

For lengthy delays like this, if you prefer, we will reprint and reship the item.

Please note that Litzzy's Refund policy will not apply in the case of any force majeure event. We will provide official notice in this event.

The package was delivered to the incorrect address

If the package has arrived at a location different from the recipient address, if you prefer, we will replace the item.

Please note that Litzzy's Refund  Policy will not apply in the case of any force majeure event. We will provide official notice in this event.

The package was returned to Litzzy because an invalid address was provided

We do not offer replacements, refunds, or credits for invalid address entry.

The package was returned to Litzzy but the address was valid and correct

We will be happy to replace and reship the order that was returned to its sender.

The post office provided a notice that the package was lost in the mail

We will be happy to replace and reship the order that was lost in the mail.

The item received is incorrect or defective

For incorrect or defective items, if you prefer, we can ship a new order.

(*) Please note:

• Detailed photos are required for quality control purposes.
• Issues must be reported within 3 days from the delivery date to qualify for credit or replacement.
• We do not allow modifications to replacement items.
• Litzzy's Refund policy will not apply in the case of any force majeure event. We will provide official notice in this event.

(*) NOTICE:

Litzzy is NOT RESPONSIBLE if a package is undeliverable because of missing, incomplete, or incorrect destination information.

Litzzy is NOT RESPONSIBLE for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.

Litzzy is NOT RESPONSIBLE for any Duties, Taxes, or Customs fees under any circumstances.

If the order arrives in your country and...

• You refuse to accept the package.
• Number of attempts are made in the country of destination to deliver the package.

Litzzy reserves the right to abandon the package(s) and will not be responsible for any refund.

(*) SHIPMENTS DURING COVID-19

• Due to lockdown, delivery times may be a bit longer than normal. You will receive a tracking link as soon as your order ships. Nothing to do on your part. We will take care of it. Thank you for your understanding, and we hope you enjoy holidays and stay safe.
• Things are a little bit backed on our end with the lockdown in California. Rest assured, we are working hard to deliver your order as soon as possible, while caring for the health of our team members. You will receive a tracking link as soon as your order ships. Nothing to do on your part. We will take care of it. Thank you for your understanding, and we hope you enjoy holidays and stay safe.