Contact Us

We would love to hear from you. Whether you have a question about an order, a product, or one of our policies, our support team is here to help.

Email us

Email is the fastest way to reach us. Write to support@litzzy.com and we will reply within 24 business hours, Monday through Friday.

To help us resolve your request in a single reply, please include:

  • Your order number, which begins with #LIT and appears in your order confirmation email
  • The email address you used at checkout
  • A short description of what you need
  • Clear photos, if you are reporting a problem with an item you received

Please do not send items back to us

Our products are made to order and we do not process physical returns. If something is wrong with your order, a photo is all we need — we will reprint the item free or refund you in full without asking you to ship anything back. See our Refund and Return Policy for what is covered.

Support hours

Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time. We are closed on weekends and on the following holidays observed by the United States Postal Service: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Messages received outside these hours are answered on the next business day.

Business details

Litzzy is a trade name of NEW TOP DEAL ECOM LLC, a limited liability company registered in the State of Wyoming, United States.

NEW TOP DEAL ECOM LLC
1309 Coffeen Avenue
Sheridan, WY 82801
United States

This is our registered business and mailing address, not a returns facility.

Our policies